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Delivery Information

Same Day Shipping

Orders received by 11am are dispatched on the same day (excluding weekends and public holidays). Our pickers and packers work right up until the dispatch time, so if your order is received after 11am but before our orders are picked up at 3:30pm, there's a good chance we will be able to include it with that days dispatch, however we cannot guarantee it. If your order misses our dispatch it will be dispatched on the following business day. If you require urgent delivery please give us a call and we will do our best to accommodate you.

Delivery Times

Please note that all quoted delivery times are provided as a guide only. A longer delivery time may be more applicable for some regional addresses or addresses outside the express post network. Majority of express parcels in the network take one working day to arrive, however, it may take up to three days, so please allow for this.

Want it Now Delivery

Unfortunately we cannot ship to PO Boxes with this service. If a PO Box is selected we will do our best to contact you before our shipping cut off time to arrange an alternate address or shipping method.

A signature is required upon receipt of delivery. Please ensure that someone is present at your nominated delivery address.

If ' Want it Now' couriers are unable to deliver an item to you because there was no-one present to sign for the item, 'Want it Now ' customer service will contact you and work with your instructions to leave it safely following your specific directions, or alternatively, to arrange for redelivery for a fee.

Item eligibility is indicated during checkout. If the order is placed after the deadline, your order may not be processed until the following business day.

Shipping Costs

To ensure that your shopping experience with us is enjoyable and hassle free we have endeavored to make the shipping process as efficient as possible.

We deliver Australia wide using Australia Post eParcel for a flat rate delivery charge of $8.95. Express Post is also available at additional cost for orders within Australia.

To calculate the Express Post cost, add the item to your shopping cart, enter your postal code in the field provided and select the shipping method.

Signature on Delivery

A signature is required on delivery of all parcels. If no one is at the delivery address to sign for the parcel, Australia Post will leave a calling card for you to pick up your parcel from your local Post Office. A shipping email containing a tracking number is sent to your email address when your order has been shipped. You can track your parcel via the Australia Post website using the tracking number provided.

Return Policy

Please see our Terms and Conditions.

If you have any queries please do not hesitate to contact us.